My name is Carmen Serna and I have worked at TICA since 12/14/01. If you need to contact me, my email address is CSerna@ticaeo.com. I am cross trained in filing, registrations, litters, confirmations, scoring, and mail. My daily work consists of inputting catalogs in the scoring system, inputting title confirmations in registrations, typing and mailing out confirmations, and sometimes processing confirmations. I prepare and mail show supplies, request insurance for shows, take deposits to the bank, and back up Mail. I also type and email yearbook labels. It is interesting to see how fast TICA is growing and changing. The most memorable moment was when all the Regional Directors and Board Members came to visit.